Welcome to our platform! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms. Please read them carefully.
To use certain features of our platform, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You retain ownership of the content you upload to our platform. However, by uploading content, you grant us a worldwide, non-exclusive, royalty-free license to use, distribute, and display your content in connection with our platform and services.
You agree not to engage in any activity that violates these Terms or any applicable law, including but not limited to posting illegal content, engaging in fraud, or infringing on the intellectual property rights of others.
All content on our platform, including text, graphics, logos, and software, is the property of our platform or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Purchasing Products: When you purchase a product on our platform, you agree to pay the price listed at the time of purchase, including any applicable taxes and fees. All sales are final unless stated otherwise in our Refund Policy.
Payment Methods: We accept various payment methods, including teleBirr and bank transfer and other payment gateways as indicated at checkout. By providing your payment information, you authorize us to charge the total amount of your purchase to your payment method.
Payment Request Response: Sellers can request payment for their sales at any time. AddisCAD will process the payment within 48 hours of the request. If there are any issues with the payment, we will notify the seller within 48 hours of the request.
Payment Disputes: If the product is reported as defective or not as described, the seller will be required to adjust the issue within 24 hours. If the issue is not resolved, the buyer can request a refund within 48 hours of the purchase. AddisCAD will mediate the dispute and issue a refund if necessary.
Pricing: All prices are listed in ETB, unless stated otherwise. Prices are subject to change at any time without prior notice. We reserve the right to correct any errors in pricing or descriptions.
Taxes: You are responsible for any taxes applicable to your purchase, including sales, VAT, or any other tax required by your jurisdiction.
Refund and Return Policy: Due to the nature of digital products, all sales are final, and we do not offer refunds or returns. Exceptions may be made in cases of defective products or technical issues, at our sole discretion. To request a refund, please contact our support team with proof of purchase and a detailed explanation of the issue.
Reporting Issues: If you encounter any issues with your purchase or notice any content violations on the platform, please report them to our support team with in 24 hours of the incident. We will investigate and take appropriate action as necessary. You can use the report flag on the product page to report any issues.
Dispute Resolution Process: We are committed to resolving disputes in a fair and timely manner. If you have a dispute with another user, seller, or with our platform, please contact us with the details of the issue. Our team will investigate and mediate where possible.
Arbitration Clause: In the event that a dispute cannot be resolved through our standard processes, you agree to resolve the dispute through binding arbitration. This means that you waive your right to a trial by jury or to participate in a class action lawsuit. Arbitration will be conducted in accordance with the rules of the Ethiopian Arbitration Institute.
Service Interruptions: We strive to maintain uninterrupted access to our platform, but we cannot guarantee that the service will be available at all times. We are not responsible for any losses resulting from service interruptions, downtime, or other technical issues.
Data Loss: While we take precautions to protect your data, we are not liable for any loss, corruption, or unauthorized access to your data. You are responsible for maintaining backups of your own data.
User Disputes: We are not responsible for disputes between users, including buyers and sellers. We may, at our discretion, assist in mediating disputes but are not liable for the outcome.
Disclaimer of Warranties: Our platform and services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the platform will be error-free, secure, or free of viruses or other harmful components. Your use of the platform is at your own risk.
Termination by Us: We reserve the right to suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms, our policies, or is harmful to other users or our business interests. Upon termination, your right to use our platform and services will immediately cease.
Effect of Termination: Upon termination, you will lose access to your account, and we may delete all data associated with your account. We are not liable for any loss of data or content resulting from termination. If you have any outstanding payments, they will still be due and payable at the time of termination.
Data Retention and Deletion: We may retain certain data after termination if required by law or for legitimate business purposes. Any personal data will be handled in accordance with our Privacy Policy.
We reserve the right to modify these Terms at any time. If we make changes, we will provide notice through our platform or by other means. Your continued use of our platform after changes become effective constitutes your acceptance of the new Terms.
If you have any questions or concerns about these Terms, please contact us at addiscad@gmail.com or through our Contact Form.